May
2
08:00AM

TDP training new staff in store.

Tue, 2 May 2023
from 8:00am to 2:00pm

by John Mitchell
Posted: over 1 year ago
Updated: over 1 year ago by
Visible to: public

Time zone: Eastern Time (US & Canada)
Reminder: None
Ends: 02:00pm (duration is about 6 hours)

Notes from Rachel below on visit.

Thank you so much for being willing to host!
We will have 2 groups visiting your restaurant, one from 8:00 am – 11:00 am, and one from 11:00 am – 1:30 pm. Each group will consist of 4 or 5 new staff, plus up to 3 trainers (maximum 8 people per 3-hour time slot).
Our trainers will arrive approximately half an hour early (around 7:30) to touch base with Drew, and with the shift leadership, to identify positions in which we can serve and not hinder your team.
We will split the new staff into 2 groups of 2 or 3 upon arrival at 8:00 am, each group paired with 1 trainer. Each group will spend half of their time in the Back of House, and half of their time in the Front of House. Trainers will remain stationary (either FOH or BOH) and the groups will rotate.
We will not be taking the place of any team members or asking team members to train the new staff members. We may ask, however, to work alongside team members in some positions. These are positions such as running orders (inside and outside), making sandwiches, and cleaning the dining room.
At 11:00 am, our first group of participants will leave, and our second group will arrive. The trainers will remain the same and will stay in either FOH or BOH where they previously were. Staff will rotate halfway through the time slot, just as with the 8:00 am group. All new staff and trainers will be out of position and out of training by 1:30 at the latest.
Please let me know if there is anything else you need from me, or if there is anything I can clarify.
Thank you so much again. We are looking forward to spending time with y’all’s team!
Rachel

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